Frequently Asked Questions
Everything you need to know about your Layered beauty experience.
Are Layered products suitable for sensitive skin?
Yes, all our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We prioritize clean, non-irritating ingredients to ensure compatibility with sensitive skin types.
How can I track the status of my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website. You can also view your order status by logging into your account on our site.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of receipt for a full refund or exchange, provided it is at least 50% full.
Do you ship internationally?
Currently, Layered ships to the United States, Canada, and the UK. We are working on expanding our shipping zones to more countries soon. Shipping rates and delivery times vary by location.
Are your products cruelty-free and vegan?
Absolutely. Layered is committed to ethical beauty. We do not test on animals at any stage of product development, and all our products are 100% vegan-friendly.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Afterpay.